Conference Program



Day 1: Wednesday, July 13

Room A The law of the jungle: the impact of recent postal legislation
9am - 10am

The law of the jungle: the impact of recent postal legislation

The panel will consider elements of the new legislation in light of their impact and whether the elements will likely create any new problems. The second half of the session will examine issues remaining which require resolution, but were not addressed in the new law, such as unfunded Congressional mandates that require extra charges passed on to customers. Finally the session will look at the need for additional changes in the relationship between the US Treasury and the Postal Service.
Jim Sauber
Chief of staff
National Association of Letter Carriers (NALC)
USA
David Williams
Former vice chairman, board of governors
United States Postal Service
USA
Michael Kubyanda
Chairman
US Postal Regulatory Commission
USA
Paul Steidler
Senior fellow
Lexington Institute
USA
Panel Moderator:
Ann Fischer
Vice chairman
Postal Regulatory Commission
USA

Day 1: Wednesday, July 13

Room A The mail must get through: building a customer-centric middle mile
10am - 11am

The mail must get through: building a customer-centric middle mile

The panel will consider the following: If the postal service was building its network and transportation system for the first time, what would it look like for commercial and single-piece optimization? How would the plants be designed and positioned? How would the network interface with downstream entry? Would you make the system more simple or more complex? How would pricing work? What would the next evolutionary step for workshare look like? What would the role of more sortation delivery of local mail be, given advances in DPS capabilities at post offices or even delivery vehicles? What is meant by 'sorting to the light' and what would it mean for network design? Are there other technologies that the postal service should consider integrating into its system or in the case of the FSS, should remove from plants?
Michael Scanlon
Practice area leader - policy and regulatory
K&L Gates LLP
USA
Bruce Marsh
Director, corporate public affairs
DP-DHL Americas
USA
John Campo
Vice president, government relations
easypost
USA
Panel Moderator:
Tammy Whitcomb
Inspector general
United States Postal Service
USA

Break

Day 1: Wednesday, July 13

Room A Cross-border challenges and opportunities
11.40am - 12.40pm

Cross-border challenges and opportunities

Based on the PIP Cross-Border Report 2021 (published in February 2022), panelists will present and discuss current challenges for providing a ‘seamless’ cross-border service to their customers and discuss new market opportunities for cross-border business as well as solutions to cope with new legal requirements. They will focus on new cross-border requirements and challenges; how postal and logistics companies can provide a seamless solution (focusing on e-commerce market needs); and new solutions and technologies that will help to seize market opportunities.
Kate Muth
Executive director
International Mailers Advisory Group (IMAG)
USA
Taylor Smith
Strategic partnerships | decoding crossborder
Zonos
USA
Chad Schofield
Chief digital officer and co-founder
BoxC
USA
Panel Moderator:
Bernhard Bukovc
Chairman
Postal Innovation Platform
FRANCE

Lunch

Day 1: Wednesday, July 13

Room A Reverse logistics
2.10pm - 5pm

Moderator

Tony Sciarrotta
Executive director and publisher
Reverse Logistics Association
USA

The e-commerce hangover

Tony Sciarrotta
Executive director and publisher
Reverse Logistics Association
USA
Chuck Johnston
Chief Strategy Officer
goTRG
USA
According to the NRF, 2021 retail returns represented 16.6% of total retail sales compared with 10.6% in 2020. As the number of returns grows, so do the costs associated with them. Returns are no longer the ‘dark side’ of the supply chain. Instead, retailers should embrace a well-managed returns process to deliver a great customer experience and competitive edge while managing the costs. In this session, we’ll share best practices in returns management and how to identify how much returns are costing your organization. In addition, we’ll share tips on how to use returns to your advantage.

Discovering opportunities for better sustainability in reverse logistics

Chuck Fuerst
Vice president of marketing
ReverseLogix
USA
Supply chain sustainability is a popular topic, but it’s typically centered on forward logistics. Learn how reverse logistics technology can manage the entire product returns process according to sustainability goals and priorities. Workflows can be configured to reflect priorities such as recycling or strict parameters for disposal. Return-to-vendor capabilities set rules for consolidating return shipments, saving on freight costs and transportation emissions. Customers can be encouraged to avoid shipping and instead return items to a local partner with return-on-behalf-of capabilities. Reverse logistics is a critical part of a sustainable supply chain, helping companies execute their goals and back up their sustainability claims.

Break

Returns: how tech & open networks can help

Gary Winter
Vice president, strategic initiatives
Parcel Pending by Quadient
UK
Everyone – customers, retailers, small business shippers, carriers – can all agree that e-commerce returns are a major and growing problem. From the customer’s perspective, there are a lot of options which can be confusing, overwhelming and down-right annoying when you have multiple returns at the same time, often with a less than great customer experience. Learn how the industry can solve this problem from the point of view of the customer by embracing an open network of returns. The speaker will share customer stories and current practices, and discuss the technology that exists today to support an open network for returns.

The role of consolidation in reverse logistics

Joseph Valentine
Senior sales executive
Cycleon
USA
Scott Vandegrift
Head of Product, Applications
Narvar
USA
Cycleon is a global, tech-enabled end-to-end returns management company. Together with our industry partner Narvar, we want to discuss the topic of consolidation in reverse logistics and how it influences the efficiency, costs and sustainability of returns. Not only is consolidation a hot topic in the US, but it is also becoming an important trend throughout Europe. Combining Cycleon and Narvar's expertise in optimizing return flows for customers in both Europe and North America, we want to show the value that consolidation has for retailers, especially in the current market of supply chain shortages and sustainability issues.

What's the next iteration in the evolution of returns?

Larry Morgan
CEO
RL Liquidators
USA
In recent years, companies have focused on returns with an intensity that is unparalleled in retail history. Everything from processes, equipment, systems and staffing have undergone dramatic changes, as retailers attempt to retool their businesses to reduce the financial impact of returns. Despite this gargantuan effort, the current state of returns processes is still in its inefficient infancy. In this presentation we will discuss where the big players in the industry are heading and how other retailers can start moving in that direction.

Day 1: Wednesday, July 13

Room B Innovation and sustainability solutions for the last mile
9am - 5pm

Innovation-driven UAS solutions for air transportation - UPS Flight Forward (UPSFF) overview

Jeff Luckett
Head of UAS strategy, RDT&E and acquisitions
UPS
USA
UPS was approached by the FAA in 2019 to participate in a program designed to inform regulation and test commercialization of the UAS industry. UPSFF partnered with the FAA and NCDOT on an integration pilot program (IPP) in North Carolina and played a key role in the formation of the new company and the path to airline certification. On March 26, 2019, UPSFF made history by launching the first revenue drone flight and regular UAS medical delivery service in the US at WakeMed Hospital in Raleigh, NC. On September 27, 2019, UPSFF became the first company to receive a Standard Part 135 Air Carrier Certificate for drone operations and made history again by launching its maiden Part 135 revenue flight at WakeMed Hospital. Since that time UPSFF has researched and evaluated hundreds of vendors and OEMs in the space. UPSFF has created a strategy to tackle three market segments that revolve around small, medium and large aircraft, focusing on efficiency, cost reduction and sustainability.

Making the last mile more sustainable and profitable

Michael Richmond
Chief commercial officer
Doddle
UK
Sustainability is the most important theme of our generation, and parcel carriers and postal organizations are spending millions in their efforts to make the final mile more sustainable. But with the incredible growth in e-commerce over the past few years, those organizations are struggling to contain the impact e-commerce is having on greenhouse gas emissions. This presentation takes a look at one significantly overlooked ‘easy win’ in the sustainability debate and challenges those moving our e-commerce packages to do more. Mike will also show carriers how to increase revenue while improving sustainability through Inmar Post-Purchase Solutions’ end-to-end process – from delivery to return.

The green last mile - sustainability through a fleet strategy

Dan Bourgault
CEO
The FRONTdoor Collective
USA
The ever-growing need for first- and last-mile delivery has shippers looking to add sustainability as an important feature to draw more loyal and repeatable customers to their shopping experience. From the manufacturing of the products to packaging, to the delivery to the customer's front door, all are becoming important things to consider for attracting and growing a customer base. There are many things to consider when shippers are looking for greener options to deliver beyond their customers' expectations. Electric vehicles are not the only consideration. This presentation will cover all points including the debate of fleet vs gig driver network.

Break

Overcoming the challenges of the last mile – it is not only about selecting the best suited service for the location, but also the right tech solutions to execute it

Mirja Nissen
Director of eCommerce solutions
International Bonded Courier Inc
USA
The idea of the presentation is to focus on the final part of the transportation chain, also known as the last-mile delivery portion, and show which factors impact the service levels and ultimately a customer’s experience, but also a business’ margins and overall costs.

The last mile is what customers remember: enabling the customer

Indy Navaratnam
Senior director IT, operations, customer care and retail
Purolator
Canada
The relationship between supply chain and customer experience is symbiotic; one depends on the other. In today's landscape, the last-mile carrier has become an extension of every brand and retailer looking to connect with consumers. There is more pressure on all parts of the supply chain on how to be quicker, smarter and more memorable. We'll explore the role that a more demanding customer experience has on how transportation providers operate and grow – through innovation. What are the new stakes for last-mile delivery and how is Purolator meeting the rising demands of Canadian consumers?

Understanding the complex transformative journey required for full fleet electrification

Rahul Gangal
Partner & leader, automotive and industrials Canada
Roland Berger
Canada
Roland Berger developed a fully fledged transformative decarbonization plan for one of the leading postal service providers for electrifying their entire vehicle fleet (14k+ vehicles). Phases of support included the selection of an appropriate BEV platform for their usage requirements (considering market availability, vehicle performance, TCO evaluation, etc), creation of a charging infrastructure plan, redesign of their vehicle procurement process and finally, design of their operational rollout for the developed plan (scenario-based approach). As a part of the exercise, we also highlighted relevant non-fleet measures that can further support the client's overall emission reduction objectives.

Lunch

What’s next for last-mile fleets

Mark Thomas
VP - marketing and alliances
Ridecell
USA
Fleet automation is the next frontier for last-mile fleets. Automated roadworthiness checks and remedies, vehicle assignments with digital keys and self-securing vehicles when in service are all aspects of the digital transformation of last-mile delivery fleets.

Decarbonizing the last mile of delivery

Steve Hornyak
Chief revenue officer
BrightDrop
USA
Demand for global e-commerce is soaring as we order more online – from clothes to groceries – while expecting our deliveries to arrive faster than ever. Meanwhile, consumers increasingly want their packages to arrive at little cost to the environment. This explosive growth in online shopping is adding convenience to our lives but leading to a multitude of challenges for companies trying to keep pace with the demand, including dramatic increases in greenhouse gas emissions and congestion. This session will provide a thought-provoking discussion on the trends shaping the future of e-commerce, and innovative solutions designed to tackle these challenges head-on.

Building the Connected Ecosystem for Electric Delivery Fleets

Jose Castañeda
Vice President of Business Development
XOS Trucks
USA
: In this talk, Jose will highlight how Xos is building the most connected ecosystem for electric delivery fleets with its proprietary vehicle offerings, charging infrastructure and services, and Xosphere™ fleet management platform. Xos is a fleet services provider and OEM of 100% battery-electric vehicles and has had vehicles on the road since 2018 with leading delivery fleets such as FedEx Ground Operators, Loomis, and UniFirst. The company's proprietary hardware and software create the most connected vehicle ecosystem available today.

Break

Business, economic and safety impacts of autonomous deliveries

Ted Fagenson
Chief commercial officer
Udelv
USA
What are the business, economic and safety impacts of autonomous deliveries for B2B and B2B2C companies? Lower delivery costs associated with electric vehicles coupled with unmanned vehicles have the potential to create enormous value to a company’s bottom line, but do the economics actually deliver? Are consumers accepting of this radical step forward, or will the reaction be “not in my neighborhood”? We will explore the quantitative and qualitative data gathered to date.

Simplifying driver safety for last-mile fleets

Ted Chen
Co-founder
LifeSaver Mobile
USA
Driver safety is a top pain point for last-mile fleets. With challenges like driver retention, the global chip shortage and limited budgets, it's even harder to move the needle on top issues like driver safety. Working with some of the largest last-mile fleets in North America, LifeSaver Mobile will explain how it helps last-mile fleets overcome these challenges to improve driver safety.

Contactless smart delivery to your porch

Brandon Pargoe
Inventor and co-founder
AirBox Technologies
USA
Smart mailbox receptacles will control the security of your packages by bike, bot or drone. The days of free shipping are behind us. The first wave of e-commerce was mostly about price, while the second wave is all about the customer experience. 84% of a company’s existing customers state that they won’t return to the brand after one poor delivery experience. A negative delivery experience will have an irreparable impact on your relationship with customers. Frustrated customers won’t consider shopping with you again. Today’s customers choose who to purchase from based on their overall experience.

Day 1: Wednesday, July 13

Room C Startup and Innovation Session
9am - 10.30am

Startup pitches

Five startups present their solutions for the postal and logistics industry. Pitch for about five minutes followed by Q&A (five minutes) with an expert panel. Following the startup pitches, the expert panel will reflect on the presented solutions and the issues which they address.
Jasper Deprez
CEO & co-founder
Tradler
Spain
Lora O’Toole
VP - business development
Dronedek
USA
Edward Shelton
Vice president of business development
ThorDrive
USA
Irina Filippova
Chief operating officer
Electrada LLC
USA
Brandon Pargoe
Inventor and co-founder
AirBox Technologies
USA
Panel Moderator:
Bernhard Bukovc
Chairman
Postal Innovation Platform
FRANCE

Driving innovation – the ideal innovation architecture

The panel will discuss the solutions which were presented by the startups and will discuss methods and structures which strengthen innovation, the sourcing of innovation through startups and the deployment of new technologies and business models in postal and logistics companies.
Ben Perlson
Robotics & automation lead
DHL Americas Innovation Center
USA
Naashom Marx
Director of strategic innovation - advanced mobility
CVG International Airport
USA
John Callan
CEO
Ursa Major Associates LLC
USA
Andrew Kelley
VP of corporate development & venture
five9
USA
Panel Moderator:
Bernhard Bukovc
Chairman
Postal Innovation Platform
FRANCE

Break

Day 1: Wednesday, July 13

Room C Stormy weather: global postal trends - the new delivery reality
11.10am - 12.10pm

Stormy weather: global postal trends - the new delivery reality

Escher's annual Future of Post research provides insights from over 200 executives in the industry representing over 74 countries. Brody will highlight key findings from the research combined with trends and analysis from the industry to give delivery organizations a clear path to success in the new delivery market.
Brody Buhler
Chief executive officer
Escher
USA
Ron Stroman
Governor
United States Postal Service
USA

Lunch

Day 1: Wednesday, July 13

Room C "Door wars" – crossing the threshold
1.40pm - 2.40pm

"Door wars" – crossing the threshold

Completing 'the last mile' of an e-commerce shipment’s journey is clearly a great achievement. But the job isn’t really done until the goods are securely held in the consumer’s hands! Simply leaving a parcel on the doorstep may not be enough, as it all too often ends up as 'porch pirate' booty. In this session, the magnitude and risk of shipment loss will be examined, while methods of prevention will be presented - including alternative delivery locations, locker-banks, smart porch lockers and inventive new methods for 'crossing the threshold' to deposit shipments securely within the customer’s home.
Dr Ben Stickle
Associate professor of criminal justice administration
Middle Tennessee State University
USA
Glenn Lombino
Senior consultant
Ursa Major Associates, LLC
USA
Martin Nevison
Founder and CEO
Real Time Logistics
USA
Jeff Macak
Chief Operating Officer - Head of US Operation
Via.Delivery
USA
Panel Moderator:
John Callan
CEO
Ursa Major Associates LLC
USA

Break

Day 1: Wednesday, July 13

Room C Data solutions and tools for cost reduction
3.45pm - 5pm

Parcel negotiation advice from former carrier executives

Dan Romo
Vice president
AFMS
USA
This presentation will offer expert carrier contract negotiation advice that will reduce your shipping costs. Many changes are happening today with UPS, FedEx, DHL and TNT and the levels of complexity surrounding today’s contracts. Gain valuable insight to negotiate better transportation pricing contracts and manage carrier contract changes. Learn how you can achieve best-in-class pricing and reduce overall shipping costs by 15-25%. You will walk away from this informative session with a new perspective on how to negotiate with the carriers.

Nine strategies to cut packaging costs

David Rose
Marketing manager
Veritiv
USA
Your packaging cost is made up of much more than just the cost of your materials. Before you create a strategy to cut costs, it’s important to get a clear understanding of the bigger packaging picture. Look beyond the box. Then you can start to understand how you can reduce costs in the long term instead of making short-term – and often short-sighted – efforts to cut costs. For example, through SKU consolidation, waste reduction, automation, package design and more.

Impacts of import taxation changes on US export

Rodney Small
Sales Director
GlobalPost
USA
We will start with a brief overview of recent and past tax changes on imports and then we will share data from a recent study of our over 50,000 active US exporters using GlobalPost today. The study will provide insights into shipper habits to see the real impact of the import tax changes over the past few years. Aside from our data on shipper habits we will also share common shipper complaints and thoughts regarding how these changes will impact the future of US exports.

Day 2: Thursday, July 14

Room A In the clearing stands a boxer: the future of parcel shipping and e-commerce
9am - 9.50am

In the clearing stands a boxer: the future of parcel shipping and e-commerce

This panel will consider the following questions. What are the forces and commercial currents that will determine the demand for e-commerce fulfillment in a post-Covid world? Which will energize growth? Which could result in smaller demand? What can be done to avoid risks and optimize opportunity? What are the various outcome scenarios given this business environment and customer demand? Which do you predict is most likely? What will influence the velocity of change (its speed and direction)? What will be the impact of such outcomes on the world of e-commerce and the coming world of the metaverse?
Brody Buhler
Chief executive officer
Escher
USA
Michael Plunkett
President and CEO
Association for Postal Commerce
USA
Panel Moderator:
David Williams
Former vice chairman, board of governors
United States Postal Service
USA

Day 2: Thursday, July 14

Room A The high price of loving you: command and control for postal pricing
9.50am - 10.50am

The high price of loving you: command and control for postal pricing

What is the problem with the manner in which postal pricing is set and overseen? What alternatives do you see for postal pricing that support customers yet enable a sustainable postal service? What is the next logical evolutionary stage for setting postal prices? The presentation will address these questions and more.
Jim Cochrane
Executive director
Package Shippers Association
USA
Rafe Morrissey
VP, public affairs
Greeting Card Association
USA
Panel Moderator:
Michael Plunkett
President and CEO
Association for Postal Commerce
USA

Break

Day 2: Thursday, July 14

Room A "Connecting the dots" – ensuring seamless delivery
11.30am - 12.30pm

"Connecting the dots" – ensuring seamless delivery

The e-commerce supply chain depends upon a series of critical links that bind numerous interdependent transactions together. While the physical nature of goods transportation and delivery creates inevitable friction at each touchpoint, digital data transfer can and must become virtually seamless. This session will present innovative methods for mitigating in-transit misconnects through collaborative collection and sharing of transaction data amongst all parties, while providing full visibility of shipments from fulfillment to shipment to delivery and return. The presentation will illustrate how to ensure successful shipping by “connecting the dots.”
Greg Lowell
Managing director – customer & marketing
Deloitte Digital Consulting
USA
Amir Khaleghi
Co-founder and CEO
CurbHub
USA
Tony Sciarrotta
Executive director and publisher
Reverse Logistics Association
USA
Panel Moderator:
John Callan
CEO
Ursa Major Associates LLC
USA

Lunch

Day 2: Thursday, July 14

Room A Robotics and sorting machinery
1.50pm - 4.30pm

Robotic induction of parcels and label detection for smart packaging

Herbert ten Have
CEO
Fizyr
Netherlands
Autonomous picking of parcels from bulk is Fizyr’s specialty, successfully performed for years. From white-on-white small envelopes and letterbox parcels to big boxes and overlapping bags of 32kg, we robustly detect non-conveyables, find the labels and place them correctly on the infeed of any sorter. Thanks to our deep learning algorithms, we can even pick directly from 3D bulk on a conveyor.

AI robotics in the real world: addressing real-world production

Ariana Eisenstein
CTO
Pickle Robot Company
USA
The warehouse dock door and floor are very different from laboratory environments. Robotic systems deployed in the real world need to handle a wide variety of production volumes, timing and variability while still being easy to use by frontline warehouse associates. In this presentation, we walk through several real-world examples demonstrating Pickle Robot’s unique approach to addressing the various types of scenarios when parcels are handled sub-optimally, known as exceptions.

Break

Mission-critical sortation for medium to small parcels

Stan Sroka
President
Solution Net Systems
USA
The importance of sortation relies on data accuracy, delivery times and throughput. The risk of error is too high and can result in delays, missing products and losses. Online shopping has boomed and warehousing and delivery systems have never been more important. Warehouse sorting is heavily relied upon and manually handling orders is too labor-intensive. This session will review sortation technology solutions that address specific market needs. Benefit from the knowledge of an industry expert who has helped implement, design and install a multitude of modular, linear, multibelt, tilt-tray, crossbelt and AMR sortation solutions for many years.

The T.A.L.E. – four factors that could save you millions

Scott Eisenberg
Regional sales manager
EuroSort
USA
The T.A.L.E. of automated sortation can largely determine the success of your organization: throughput, accuracy, labor and efficiency. Whether you are a first/middle/final-mile carrier, 3PL or retailer, or are running an e-commerce operation, you want to optimize the T.A.L.E. factors to fit the story of your organization. We will discuss each factor and show you when, where and why you can expect improvements in each as a result of automating your parcel sortation. We will then analyze the ROI of an investment in this type of technology, so you have the tools to start analyzing the T.A.L.E. for your own operation.

tSort3D innovates e-commerce order fulfillment for customers

Mike Futch
President and CEO
Tompkins Robotics
USA
Tompkins Robotics launches the innovative tSort3D. This solution expands the capabilities of the tSort product suite by significantly multiplying the destination density and volume. tSort3D can be integrated into existing tSort solutions, allowing delivery to thousands of sortation destinations from any point of induction, enabling a much smaller footprint. Further, tSort3D can handle the widest range of products compared to other automated sortation solutions. Finally, tSort3D is modular, adhering to the Tompkins Robotics passion to deliver adaptive, flexible, quickly deployed, low-cost solutions that our customers can implement quickly and grow and change as their operational requirements evolve.

Day 2: Thursday, July 14

Room B 3PL and fulfillment optimization solutions
9am - 4.30pm

Imagining the future of delivery and logistics

Moses Ma
Managing partner
FutureLab
USA
Blockchain, crypto, sensors, digital twins, big data, physical internet and quantum computing technologies will form a cascade of digital revolutions that will build into a sweeping digital transformation of the postal, logistics and delivery industries. Just as decentralized finance (DeFi) is transforming financial services, decentralized delivery (DeDe) could shift the industry into a brighter, more profitable and optimized tomorrow. This presentation will provide a conceptual map for navigating the vast and undiscovered territories of the information revolution. But to surf these waves of digital disruption, businesses will need to learn how to adapt and innovate more rapidly than ever.

How to innovate your fulfillment process

Zac Boehm
VP of innovation & technology
AHS
USA
As a systems integrator, we specialize in implementing automated and robotic technologies to optimize the entire fulfillment process. From receiving and storing inventory to order fulfillment and shipment, we will discuss how we implement robotic solutions for top e-commerce companies. We will outline the specific technologies that can help you achieve higher productivity, lower labor costs and increase order accuracy, as well as define their optimal use cases to achieve the maximum ROI. Whether the technologies are being implemented in a greenfield or brownfield fulfillment site, fifty-thousand or one-million square-foot facility, we will identify the key factors for successful implementation.

7 factors to consider before implementing e-commerce automation

Dr Jan Zizka
CEO
Brightpick
USA
With Covid accelerating the shift to e-commerce by five years, automation has gone from a 'nice to have' to a 'must have'. There are now countless approaches to e-commerce automation, each having advantages and disadvantages based on the characteristics of each fulfillment or distribution center – one size definitely does not fit all. Attend this session to learn about how factors such as implementation time, scalability, efficiency, adaptability, resiliency, accuracy and the choice of RaaS or CAPEX business model should be considered together when evaluating e-commerce fulfillment automation to fit the specific needs of your fulfillment or distribution center.

Break

E-commerce has evolved – the intersection between WMS and sorter automation

J P Thorpe
Director of business development - parcel solutions
BlueCrest
USA
Fulfillment and third-party logistics providers are looking to counter the rising costs of labor and carrier rate hikes while gaining more control over delivery timeframes and visibility. There are opportunities to accomplish both in the last mile, but one main consideration is the operational complexity of adding new data flows, processes and reporting. Sorter automation can apply shipping business logic independent of the warehouse system, using data output from the WMS for the collection of parcels, to sort items into an optimized workflow, including labeling and manifest preparation.

Launch your own international e-commerce shipping service with one API

Craig Strickland
CSO
BoxC
USA
Amazon is poised to become the largest US package delivery carrier by early 2022. “These things don’t happen overnight,” said Dave Clark, CEO of Amazon’s worldwide consumer business. “We’ve been building the logistics infrastructure, the technology platform that drives it, for two decades now.” BoxC’s e-commerce logistics management platform empowers e-commerce businesses in logistics and retailing to take control of package delivery much like Amazon has, but without the investment in infrastructure and technology. Learn how e-commerce businesses can launch their own package delivery service, internationally and domestically, in 20 days rather than 20 years.

Maintain a competitive e-commerce advantage with 3PL automation

Alex Haines
New business development specialist
Bastian Solutions
USA
Automation in the world of third-party logistics (3PL) has unique considerations. Global market changes in supply chain networking have amplified the need to have an agile supply chain. With an increasing number of technology options available, having an expert integrator to analyze your business objectives can help you find the ultimate solution. This presentation reviews the pros and cons of in-house fulfillment versus using an experienced 3PL. Bastian’s experts will also navigate you through considerations like improved order accuracy, faster fulfillment, longer facility uptime and highly integrated software solutions to make your network more efficient and reduce pain points.

Lunch

Third-party fulfillment – trends and opportunities for merchants

Dr Steven Rifai
General manager
Auctane
USA
Third-party fulfillment garnered a great deal of attention during the pandemic. Having long been a tool for shippers when volume became unwieldy, it is now being used to locate inventory closer to end consumers, among many other reasons. This session will explore the growth of fulfillment providers, trends to watch in 2022 and beyond, including micro-fulfillment, kitting/bundling, local delivery/same day, how to segment inventory for the right channels and a host of other trends, as well as the criteria shippers should use when selecting a fulfillment provider.

Automation and the future of logistics/supply chain

Lora O’Toole
VP - business development
Dronedek
USA
From the beginning of the supply chain to last-mile logistics, autonomous systems can make the industry more sustainable, secure and efficient for businesses, employees and customers alike. With unprecedented +32% growth in e-commerce in 2020 largely due to the Covid-19 pandemic, the logistics industry is growing rapidly to keep up with demands. This talk will explore the broader impacts of electric vehicles (EVs), autonomous systems and smart infrastructure to discuss how these technologies can make our lives simpler, safer and more connected.

Break

Approachable last-mile automated sortation – safe, quiet, scalable, efficient

Brad Gossard
Global general manager
Regal Rexnord
USA
As intralogistics package volumes increase dramatically each year due to the impact of e-commerce coupled with manpower shortages and safety concerns, unit material handling applications continue to search for automated package diversion and sortation solutions. Sophisticated fixed automation sortation solutions for large facilities exist today but most of the last-mile applications remain manual. Converting manual package diversion or sortation to an automated solution across a wide variety of package types, sizes and weights is problematic. We will discuss the last-mile sortation application needs with an eye to throughput, safety, scalability, condition monitoring and efficiency.

Addressing middle-mile strategies

Satyen Pathak
Account executive
Designed Conveyor Systems
USA
The presentation will define the middle mile versus the final mile, and outline strategies and technology that may be utilized.

Automatic bagging machinery solutions for e-commerce/fulfillment + a new solution for curbside recyclable paper mailers on a roll

Blake Knisely
Regional sales manager for the mid-Atlantic territory
PAC Machinery
USA
Announcing Fiberflex by PAC Machinery – the future for sustainable non-plastic polybagging for PAC Machinery’s Rollbag automatic baggers. Blake will highlight PAC's Machinery's offerings and discuss how Fiberflex pre-opened paper mailers change the consumer experience with curbside recyclable packaging, while making packagers four times more efficient in their operation when compared to hand packaging. Fiberflex high-performance, eco-friendly paper mailers eliminate plastic, are conveniently curbside recyclable and when paired with PAC Machinery’s top-selling Rollbag-brand automatic baggers, will help packagers save money with automation. This is where the market is going. Blake will discuss automation and how PAC Machinery is helping companies automate while using sustainable packaging materials.

Day 2: Thursday, July 14

Room C Retail solutions
9am - 10.40am

Sustainable retail: designing the future of commerce

Scot Case
VP, corporate social responsibility and sustainability
National Retail Federation
USA
As retailers race to decarbonize their businesses and to facilitate the decarbonization of their entire value chains, packaging creates a unique conundrum. Consumers, by far the most significant stakeholder for any retailer, are concerned about the environmental impacts of packaging even though, from a retail sustainability perspective, packaging is not the most significant impact. Learn how retailers are addressing consumer concerns while keeping their eyes on the broader sustainability issues important to investors, scientists and governments around the world.

Addressing current market challenges and opportunities and preparing for the new age of e-commerce delivery

Dmitry Antonov
VP of product management
DHL eCommerce Solutions
USA
The past two years have brought unprecedented changes to e-commerce retail. Explosive growth, changes in consumer needs, ongoing capacity constraint and high levels of uncertainty have stretched e-commerce operations to the limits. In this new market environment, the USPS workshare delivery model has emerged as the main tool offering a great balance of delivery cost, reliability and speed. Looking forward as the market stabilizes – additional investments in areas such as customer experience, automation, data analytics and green solutions are becoming a must to succeed. Learn how DHL eCommerce Solutions is addressing current market challenges and opportunities and preparing itself for the new age of e-commerce delivery.

Emerging robotic technologies that solve real-world problems can drive value for retailers and their end consumers

Stephanie Cannon
SVP, Head of Global Platform & Network
Pitney Bowes
USA
Chris Warren
Director of Operations
BarkBox
USA
E-commerce fulfillment and logistics is full of challenges. From labor wage pressures and staffing shortages, the need for speed and quality for the end consumer, flexibility for changing profiles and capacity constraints in warehouse and transportation due to increased consumer demand, retailers need to find the most effective way to automate operations. Robotics in your fulfillment and logistics operations can not only deliver that value by giving retailers unique ways to solve real world problems but also provide significant competitive advantages.

The Prime problem: how Amazon steals your market share and what to do about it

Jason Murray
CEO and co-founder
Shipium
USA
Join Jason Murray, former 19-year Amazon veteran, as he demystifies the secrets of Amazon Prime’s biggest competitive edge: its last-mile fulfillment tech stack. Walk away with a plan to fight back as he arms you with the playbook to make your last-mile deliveries as fast and profitable as Prime.

Break

Day 2: Thursday, July 14

Room C New technologies and the transformation of the supply chain
11.20am - 12.20pm

The transformation of supply chains advances with high speed. Postal, logistics companies and retailers are transforming their processes and operational tools. The transformation, digitization, and automation of processes starts with the manufacturer or the entry of an item into the chain, changes sorting and transport as well as loading of vans, and brings new efficiencies to the delivery process. Digital transformation, data and automation are the key drivers for tomorrow's logistics and supply chain solutions. Panelists will discuss the opportunities, new technologies and challenges which will define the transformation of the industry.

Panel: New technologies and the digitization of the supply chain

Postal and logistics companies are transforming their processes and operational tools. The digitization of processes starts in the post office, changes sorting and transporting and loading of vans and brings new efficiencies to the delivery process. Digital transformation, data and automation are the key drivers for tomorrow's postal and logistics solutions. Panelists will discuss the opportunities, new technologies and challenges which will define the transformation of the industry.
Brody Buhler
Chief executive officer
Escher
USA
Tim Sweeney
Sector director, advanced manufacturing and aerospace
JobsOhio
USA
Naashom Marx
Director of strategic innovation - advanced mobility
CVG International Airport
USA
Alex Burkhart
Founder
Prospect Management Group
USA
Panel Moderator:
Bernhard Bukovc
Chairman
Postal Innovation Platform
FRANCE

Lunch

Day 2: Thursday, July 14

Room C Advanced technology solutions
1.50pm - 4.30pm

Total Packaging Cost Analysis: “don’t leave money on the package”

Wade Wickus
CEO
Supply Chain Secret Sauce, LLC
USA
The presentation will share the vision of focusing costs on functional action items vs labor. This creates the ability to hone in on what is driving packaging costs and provides a way to have technology solve aspects of your supply chain packaging. Key points include: 1) Box sizes & DIM/WGT relate directly to your packaging carrier costs or negotiation strategy. 2) Shipping materials & dunnage. 3) Using technology to manage costs & scale. 4) Having the right KPIs. 5) Looking at labor or automation through robotics. Creating a business review environment with service providers to assist in cost reduction and understanding your packaging impact analysis will also be addressed.

Wearable ScanPrinter eliminates paper labels and improves efficiency in package sorting

Jim Rimay
President & CEO
Handheld
USA
Growing e-commerce and last-mile delivery coupled with labor challenges mean that package sorting facilities need more to be more efficient than ever. Learn how the world’s largest package delivery company eliminated the need for paper labels and made its workers truly mobile in their sorting process. To bring you the wearable SP500X ScanPrinter, we partnered with the leading package delivery service. We developed a process and prototype, they field-tested and refined it – to create the SP500X, the only all-in-one, truly mobile scan-and-print device. Learn how to eliminate paper labels, increase efficiency and improve the accuracy of your sorting process.

Break

Safety and Reliability in Drone Delivery – Doing Hard Things Well

John Graber
President
Workhorse Aero
USA
Community acceptance is fundamental to small drone package delivery. A cornerstone of acceptance is safety. We all expect our neighborhoods to be safe. How does the drone industry deliver that expectation? And reliability is critical to drone delivery success. What makes a reliable drone delivery system?