John Callan

Based on early entrepreneurial success, followed by 30 years of senior corporate leadership experience in the global postal-parcel-logistics space, John established Ursa Major Associates as an independent strategy consultancy in 2001 with a mission to help clients across the entire delivery ecosystem develop and execute bold strategies for growth. Aware that transformational trends are rapidly reshaping the industry, John delves for insights into the forces that are driving change, and keeps a keen eye out for technological applications that will lead the way.

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Presentation

"Door wars" – crossing the threshold

Completing 'the last mile' of an e-commerce shipment’s journey is clearly a great achievement. But the job isn’t really done until the goods are securely held in the consumer’s hands! Simply leaving a parcel on the doorstep may not be enough, as it all too often ends up as 'porch pirate' booty. In this session, the magnitude and risk of shipment loss will be examined, while methods of prevention will be presented - including alternative delivery locations, locker-banks, smart porch lockers and inventive new methods for 'crossing the threshold' to deposit shipments securely within the customer’s home.