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Speaker Details

Speaker Company

Ben Stickle

Ben Stickle is an Associate Professor of Criminal Justice at Middle Tennessee State University. He is a recognized expert and industry forerunner addressing loss in the last mile of delivery, focusing on package theft. His work includes scholarly articles on COVID-19's impact on crime, package theft, and practitioner-focused articles in Loss Prevention Magazine, The Mail & Express Review, Security Management, and The Business Insider. Ben's research has appeared in over 100 news reports, websites, and blogs, including Good Morning America, US News & World Report, New York Times, NBC Investigative Reporting, News Nation Now, and Readers Digest. Ben has presented to dozens of organizations, including; the Loss Prevention Research Council, Post & Parcel Live, ASIS Communities, GSX, E-Pack, WMX, and more.

Presentation

Crossing the Threshold – Getting the Goods into the Customers’ Hands

5-10 minute intro about the problem of “porch piracy,” its high cost to industry, merchants, service providers and negative impact on customer experience (CX); and the need to actually get the goods into the customers’ hands Panel of up to 4 experts in criminology, security technology and product design will analyze challenges and propose new solutions Interactive session with lively discussion