Speaker Details

Speaker Company

Dmitry Antonov

Dmitry Antonov is the VP of Product Management at DHL eCommerce Solutions. He and his team focus on developing and enhancing the U.S. domestic and cross-border product portfolio to provide the best match for needs of the e-commerce sector. Prior to joining DHL eCommerce, Dmitry was an Associate Partner with DHL Consulting leading the global Retail sector practice and specifically focusing on e-commerce and omni-channel model development.


Addressing current market challenges and opportunities and preparing for the new age of e-commerce delivery

The past two years have brought unprecedented changes to e-commerce retail. Explosive growth, changes in consumer needs, ongoing capacity constraint and high levels of uncertainty have stretched e-commerce operations to the limits. In this new market environment, the USPS workshare delivery model has emerged as the main tool offering a great balance of delivery cost, reliability and speed. Looking forward as the market stabilizes – additional investments in areas such as customer experience, automation, data analytics and green solutions are becoming a must to succeed. Learn how DHL eCommerce Solutions is addressing current market challenges and opportunities and preparing itself for the new age of e-commerce delivery.